Creator Hub, Inc. ("Creator Hub," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Service"). Please read this policy carefully. By accessing or using the Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide Directly
- Account registration information (name, email address, password, phone number)
- Profile information (username, bio, profile photo, linked social media accounts)
- Content you create, upload, or manage through the Service (scripts, posts, media)
- Payment and billing information (processed by third-party payment processors)
- Communications with us (support requests, feedback, survey responses)
- Phone number and messaging consent when you opt in to receive SMS or text messages from us
b. Information Collected Automatically
- Device and browser information (IP address, device type, operating system, browser type)
- Usage data (pages visited, features used, click patterns, session duration)
- Analytics data from your connected social media platforms (follower counts, engagement metrics, post performance)
- Cookies, pixels, and similar tracking technologies
- Log data and error reports
- Camera access (when you choose to capture photos or videos within the app)
- Photos and videos from your device library (when you select content to upload or post)
- Microphone access and audio recordings (used for voice transcription features)
c. Information from Third Parties